Frequently asked questions

Held Within Therapy is a psychotherapy practice that provides individual and couples therapy services.

The Consultation: A brief, no-pressure call to ensure we are the right therapeutic match for your journey.

The Intake: Our first full session, dedicated to mapping out your story and defining what healing looks like for you.

The Work: Consistent, collaborative sessions paced entirely to your emotional comfort and goals.

Held Within offers a range of therapy services including cognitive behavioral therapy, psychodynamic therapy, solution-focused, play therapy and mindfulness-based therapy. For more information, please see our Services page and/or reach out to us from the Contact page.

To schedule an appointment with Held Within Therapy, please call (616) 502-0275 or email grace@heldwithintherapy.com.

Intake Fee                                    $175

Session Fee (45-50 minutes)      $150

Payment is due at the time services are rendered unless other arrangements have been made in advance. The practice may utilize payment methods kept on file for outstanding balances, including session fees, late cancellation fees, and no-show fees.

A limited number of reduced-fee appointments may be available for individuals experiencing financial hardship. Requests are reviewed based on financial need and current availability. 

Held Within accepts major credit cards, debit cards, FSA and HSA cards with HIPAA-compliant credit card processing. 

No, Held Within does not accept private health insurance. Many clients find that private-pay care offers several meaningful benefits:

• Greater privacy and confidentiality, as your treatment details are not shared with insurance companies
• Increased flexibility in treatment, without limitations imposed by insurance requirements or diagnoses
• More personalized care, with the ability to focus entirely on your needs rather than coverage restrictions
• Enhanced continuity and quality of care, free from administrative constraints

While insurance will not be billed directly, if you have out-of-network benefits, we are happy to provide documentation (such as superbills) that you may submit to your insurance company for potential reimbursement!

Held Within is an out-of-network provider. While this means we do not bill your insurance directly, choosing an out-of-network clinician offers several distinct advantages:

• No Forced Diagnoses: Insurance companies require a mental health diagnosis to pay for sessions. Out-of-network care allows us to focus entirely on your personal growth without assigning a permanent medical label.
• Complete Privacy: Your treatment plans, session notes, and progress remain completely confidential. They are never shared with insurance auditors.
• No Care Restrictions: Insurance companies often limit the number or frequency of sessions. Paying out-of-pocket ensures that you and your therapist—not an insurance company—decide the length and depth of your care.
• Surprising Affordability: Depending on your current healthcare plan, a private pay rate can sometimes be comparable to or even cheaper than a high insurance deductible or high co-pay. Many plans also offer out-of-network reimbursement benefits.

Held Within is an out-of-network provider, meaning the practice does not bill or work directly with insurance companies. Clients may request a monthly superbill to independently submit to their insurance provider for possible out-of-network reimbursement.

If you choose to work together with us at Held Within LLC, you may still be able to utilize your health insurance! At the end of each month, you will be provided with a statement called a superbill. You can submit this document to your insurance carrier to seek reimbursement based on your plan's out-of-network mental health benefits. 

To help make this process as smooth as possible, here is a quick guide on how to submit your superbills:

• Verify Your Benefits: Call the member services number on the back of your insurance card. Ask about your "out-of-network outpatient mental health benefits," your deductible, and your reimbursement rate. 
• Receive Your Superbill: Held Within LLC will provide your monthly superbill via Simple Practice, including all necessary clinical codes and our business Tax ID/NPI numbers. 
• Obtain a Claim Form: Download an Out-of-Network Health Insurance Claim Form from your insurance provider’s member portal. 
• Submit the Documentation: Fill out the claim form, attach your superbill, and submit them online through your insurance portal or by mail. 
• Track Your Reimbursement: Keep copies of your submissions. If approved, insurance companies typically mail a reimbursement check directly to you within 2 to 4 weeks. 

As soon as today! Email grace@heldwithintherapy.com to inquire about soonest available!

Held Within requires a minimum of 24 hours’ notice for cancellations or appointment changes. Appointments cancelled with less than 24 hours’ notice, as well as missed appointments (“no-shows”), are subject to the full session fee. 

Insurance companies generally do not reimburse for missed appointment fees, and clients remain financially responsible for these charges.

We offer both in-person and virtual appointments. Held Within operates on a flexible hybrid model, allowing you to choose the format that best fits your schedule and comfort level. You can meet with your therapist at our Hudsonville office, connect online via secure telehealth, or alternate between the two as needed.

Finding Your Right Rhythm

Therapy is a deeply personal journey, and there is no one-size-fits-all schedule. We will work together as a team to find a meeting rhythm that feels supportive, manageable, and aligned with your unique healing goals.

 Common Meeting Rhythms

• Weekly Sessions: The traditional starting point to build trust, gain momentum, and establish a strong foundation for your growth.
• Bi-Weekly Sessions: A gentle step forward for ongoing support, maintaining your progress, or balancing a busy lifestyle.
• Monthly Check-Ins: A steady anchor for long-term maintenance, accountability, and periodic support as you navigate life.
• Intensive Care: Temporary, extra support with multiple meetings a week during times of crisis or heavy transition.

In our very first session, we will chat about what is going on in your life right now and gently tailor a schedule that honors your pace and your needs.